Artwork Requirements
Setting your designs up for success.
FILE PREP & FONTS
When preparing your artwork, please ensure:
CorelDraw files are saved in version X4 or earlier
Adobe Illustrator files can be from any version
All fonts are converted to outlines (Illustrator) or curves (CorelDraw)
How to convert fonts:
In CorelDraw: Ungroup your artwork, select all text, and choose "Arrange > Convert to Curves." For script fonts, remember to weld them after converting.
In Adobe Illustrator: Ungroup your artwork, select all type and strokes, then go to "Type > Create Outlines." Save your final file as an Illustrator CC EPS.
COLOUR MANAGEMENT
Accurate color references help us deliver consistent results—especially with heat transfers, twill, and appliqué.
For Seamless & Full-Color Heat Transfers: Files are printed in CMYK. While vibrant, exact Pantone® matches are not guaranteed.
For True Cut Heat Transfers: Designs are cut from a fixed set of pre-matched Pantone® colors. Custom matching is not available. Contact us for a swatch list.
For Tackle Twill & Appliqué: Materials come from a fixed Pantone® equivalent palette. Color matching is not possible. Our team can provide the available color options.
DIGITAL FILE FORMATS
Please submit your artwork in two formats:
Vector Format (.EPS, .AI, .CDR, or high-res .PDF) — this is required for all production
JPEG Preview — used to confirm color accuracy and ensure nothing has changed during file processing
Avoid using web images or screenshots—they often lack the resolution required for professional output. If you don’t have vector files, we can recreate your design for a fee.
ART PROOFS
Before we produce anything, you’ll receive a digital proof for approval.
Carefully check sizing, placement, spelling, and color
Print without "fit to page" to ensure proper scale
Once approved electronically, the order is locked in and non-refundable
TRADEMARKS & COPYRIGHTS
All artwork, trademarks, and designs are the intellectual property of Crown Works Designs and/or our suppliers, unless otherwise noted.
If you have questions about submitting artwork or need help with file setup, we’re here to help—just reach out!
Crafted with care. Backed by clarity.
Our standard production time is 8–10 business days from the moment we receive both your final artwork approval and your garments. For larger orders (500+ applications), timelines may vary depending on the decoration method—reach out for an accurate estimate. Need it faster? A 25% rush fee applies to orders requiring expedited production.
We decorate what we receive, when we receive it. Any goods held for longer than 60 days without use will be considered abandoned and donated to a local charity. We believe in putting materials to good use.
If you're sending us your own merchandise, please make sure:
Items are new and in good condition
A clear size breakdown and printed inventory is included
This ensures order accuracy and keeps production on schedule. We’re not responsible for delays caused by incorrect or missing info—or for items damaged in transit due to poor packaging. Damaged shipments may be refused.
By submitting your design or logo, you confirm you have full rights to reproduce it. You agree to indemnify and hold us harmless in the event of any copyright, trademark, or intellectual property disputes related to your artwork.
We love showing off what we create. Unless we’ve signed a Non-Disclosure Agreement (NDA), we reserve the right to photograph your completed items for use in our marketing 30 days after your invoice date.
Once your order is confirmed by purchase order or email, it’s considered firm. If we’ve already started working—whether prepping artwork, creating transfers, or beginning decoration—you’ll be billed for that portion. If supplied goods turn out to be incompatible with the requested method (e.g., certain fabrics with heat transfers), you’ll still be responsible for the cost of materials and setup.
We accept: Visa, MasterCard, Debit, Company Cheque, Money Order, and e-Transfer.
We ship via UPS or FedEx. If you have your own account, we’re happy to use it. Otherwise, shipping costs will be added to your invoice. Split shipments incur a $10 fee per additional destination. We’re not liable for carrier delays once it’s out of our hands.
Prices listed do not include applicable taxes. Freight and handling charges are the responsibility of the customer unless otherwise arranged.
We reserve the right to over- or under-ship by up to 2% due to manufacturer flaws or decoration process loss. We always do our best to ensure you receive the quality and quantity you expect.